Remote Support

Welcome to the Remote Support site. This service will allow a support representative that you are working with to access your device remotely and perform any necessary updates, maintenance, or services.

Getting Started

If you are not currently working with a support representative, please contact the ITS Service Center first. If you are working with a representative, continue below.

Select the name of the ITS Service Center representative you are currently working with from the Representatives box. Alternatively, if the representative supplies you with a Session Key, enter it in the box with that label and select Submit.

Representatives Show Representatives Help Window

Session Key Show Session Key Help Window